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About Us
COMPANY HISTORY:
4L Communications
was founded in 1996 by
In September 2006, 4L
Communications opened the largest MTS Connect store in
Manitoba. The
state-of-the-art, 4,200 square foot location sports the newest
MTS Connect design, and houses
4L’s corporate
offices. In June 2006,
4L
Communications acquired the MTS Connect/The Source by
Circuit City location in Stonewall, MB. In September 2007,
4L Communications started the MTS Connect/The Source by
Circuit City location in Beausejour, MB. In March 2009,
4L Communications
acquired the MTS Connect Stores located in the Garden City
Shopping Mall and Selkirk, Manitoba. In
its 14 year history, 4L
Communications has grown from 2 employees to over 60.
MISSION / VISION
STATEMENTS:
Our Mission Our
mission is to provide our customers with the highest level of
quality products and services. We establish lasting
relationships by exceeding customer expectations and gain their
trust as a solution provider through exceptional service. Our
business is conducted with the highest level of integrity.
Our Vision A
community of inspired leaders that changes the way business
serves people.
COMPANY PHILOSOPHY
STATEMENT:
4L Communications Inc.
is committed to doing everything possible to provide its
customers with superior services and products that meet real
needs and provide lasting value.
An essential element of the value 4L Communications Inc.
offers its customers would be the quality of service these
customers can expect from our stores.
Providing customer satisfaction that exceeds our customers’
expectations is our number one priority and results from the
attention given to each element of service we provide.
4L Communications Inc.
achieves these exceptional levels of customer satisfaction by
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providing merchandise of superior quality and value that
best meets the needs of our customers
•
staffing stores with friendly, motivated and trained
salespeople
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maintaining clean and neat merchandise presentations,
making it easier for our customers to shop in our stores
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acting with mutual trust and understanding to fully
protect our customers' interests
•
promising to fulfill every commitment made to a customer
or an employee on time
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staying flexible and demonstrating a sense of urgency to
effectively respond to changing customer needs
•
building a high level of quality and performance into
everything we do so that we will gain the respect and loyalty of
our customers
•
recognizing each person's contribution that results from
exceptional performance
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